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5CA, ´Consumer-Channel-Contact-Care-Center Alliance´, was founded in 1998 by senior members of one of the world´s leading imaging devices companies and has been growing steadily, and profitably, ever since. 5CA was set up in order to cope with the challenges that many manufacturers continually deal with when it comes to providing their customers with effective and efficient technical support. 5CA’s aim is to provide businesses and end-users with the right information, whenever and wherever, regardless of the communication media they choose to contact us. Mission
5C Alliance provides worldwide 24/7 after-sales technical support and customer care. Using the latest contact center technologies, 5CA strives to offer uniform customer treatment, regardless of the contact media chosen by the customer. Our goal is to ensure the highest level of quality of service, which serves to value both our clients and employees in the best way possible. Experience
Our management has almost three decades of experience in the world I.T.-related products. That means that we realize how important professional after-sales support is to manufacturers. But most importantly, we understand the needs and expectations of end-users. Global Reach
5CA’s 24/7 contact center in Buenos Aires services the European, North American and South American markets all from one centralized location. 5CA also has a Sales office in the Netherlands and a back office and development center in Pakistan.
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