Asian languages
Technical Support & Customer Care Agents

Because of expansion of the services from our 24/7/365 contact center in Buenos Aires, Argentina, 5CA is looking for Asian Technical Support & Customer Agents to provide support for various well-known international technology companies.

Tasks:

  • To provide Technical Support & Customer Care services to customers (consumers and businesses) by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer’s inquiry and to exceed his/her expectations in doing this
  • To work closely together with Team Leaders, Quality Leads and Trainers in order to continuously keep your knowledge up-to-date and to provide the service according to 5CA’s clients’ requirements

Position requirements:

  • You are a native speaker in one or more of the following languages:
    • Japanese
    • Mandarin
    • Korean
    • Malaysian
  • You speak English fluently
  • You live in Buenos Aires or are willing to move there for at least one year
  • You have experience working with computers and technology products
  • You have strong problem solving and multi-tasking skills
  • You are a quick learner – open to learn more about new technologies and products
  • You have demonstrated customer service orientation and a track record of commitment to quality in previous jobs
  • Preferably you have experience in a Customer Service environment, Call Center or an international business setting

5CA offers:

  • A professional and multicultural working environment with people from all over the world, where you can use and further develop your technical knowledge and language skills
  • An exciting job in which no single day is the same, as you usually work for different clients & projects
  • A flat, non-hierarchical organization structure with lots of responsibilities on agent-level, few management layers and an open-door policy
  • Flexible hours – we offer different shifts, either full-time or part-time
  • An enhanced health care program for its employees
  • The possibility to grow with the company and get promoted to other positions if you show a consistent and outstanding performance
  • Excellent salary conditions, based on Argentinean market standards.

If you fit this profile and you are interested to start working at 5CA, then please send us your CV and motivational letter, both in English, using the link below: