Global & Multilingual
Outsource customer service in more than 20 languages. All over the globe & around the clock. Learn more
Phone, e-mail, chat, social media, instant messaging apps, in-app support and even virtual reality. Learn more
Video Games Support
Consumer Electronics Support
“We knew we had big ambitions for player support for World of Warships Blitz as we were preparing for the launch. We realized as we were speaking with support vendors that the initial setup we had in mind would exceed our budget expectations by far. 5CA was able to find a way for us to deliver the experience that we had in mind, at a good price and the results surpass our expectations.”
I would recommend 5CA to anybody and I feel perfectly comfortable saying that. 5CA for me is a premium company. Not the cheapest but you get what you pay for and for me it’s been a really fantastic working relationship.”
Director of Customer Support Global, CCP Games
“5CA has been able to cater to our needs successfully by being flexible and bringing a level of professionalism that was missing from our support operation. We’ve launched email support, we’ve launched social media support, we’ve launched Japanese languages support, and that’s only 15 months worth of time. We just keep coming back.”
Customer Support Manager, Psyonix
“The fact that we can have this high quality service at an affordable price is of great benefit to GigSky, and I feel comfortable that – as we grow – 5CA will be able to accommodate that growth and help us to continue providing excellent support.”
Director of Customer Advocacy, Gigsky
Why outsource customer service to 5CA?
Better customer service
We make it our mission to remove friction and effort from the customer experience by optimizing processes, leading to happier customers.
We get to know your business and craft a customer service solution uniquely tailored to your requirements using best practices and decades of experience.
When you outsource customer service, you need a partner you can rely on. We believe in building partnerships that last. Some of our clients have been with us for 10+ years.
Proven track record
5CA has nearly two decades of experience working with clients to deliver a premium customer experience. Let that experience work for you.