Multilingual Customer Service Outsourcing With the Right People, Processes & Technology

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Customer Service Outsourcing
Global & Multilingual

Multilingual customer service outsourcing all over the globe, around the clock, in more than 20 languages. Learn more

24/7 customer service outsourcing

Phone, e-mail, chat, social media, instant messaging apps, in-app support and even virtual reality. Learn more

customer service analytics

Real-time, in-depth analytics available at your fingertips. Learn more

omnichannel customer service
Processes & Workflows

By using 20+ years of experience we create an effortless and frictionless customer experience. Learn more

Video Games Support


Gamers are some of the most demanding customers. We provide an excellent player experience, both inside the game and outside of it. Our customer service outsourcing capabilities include account & billing support, technical support, game support, and payments. Excellent player experience doesn’t have to cost an arm and a leg… Read more

Consumer Electronics Support


Tech is an integral part of your customers’ everyday life. Every consumer device strives to be user-friendly and easy to use, and customer service should be just as user-friendly. Learn how we can help your streamline your outsourced customer service… Read more

ECommerce Support


The online store never closes. The biggest challenge for ecommerce business owners is being there for their customers whenever they need help. We guide your customers before, during, and after making the purchase by giving advice, billing and payment support, and answering any questions around shipping and returns… Read more

Hear from our clients

Jabra logo

“5CA has been instrumental in offering customer support through social media, thereby extending Jabra’s reach over seven channels and thousands of existing and potential customers. The feedback and results have exceeded our expectations, and our customers can now receive the same standard of quality support regardless of their preferred channel.”

Martin A. de J. Hartvigsen – Senior Manager Global Technical Support, Jabra

Vendo logo

5CA has proven a very versatile customer support partner, adopting a flexible, solution-focused approach in delivering their services. 5CA shows great care for our business as well as for their own people.”

Andre Reinert – Customer Support Manager, Vendo

Gigsky logo

“The fact that we can have this high quality service at an affordable price is of great benefit to GigSky, and I feel comfortable that – as we grow – 5CA will be able to accommodate that growth and help us to continue providing excellent support.”

Andrew Fryett – Director of Customer Advocacy, Gigsky

our experience

Razer logo
Rep & more logo
Philips logo
Gigsky logo
505 Games
Xiro logo
PDP logo
Jabra logo
Sennheiser logo
Activision logo
Rockstar logo
Psyonix logo
Eminent logo
AMD logo
Vendo logo
CCP logo


Let’s talk about how we can offer great customer service outsourcing. Fill out the form below and we will get back to you within 24 hours.